People Support
Pearson
Posted
4 days ago
Mandaluyong, National Capital Region, Philippines
Remote
PHP 25K
Entry Level
Full Time
Sema Summary
Pearson is seeking a Communication Center Representative to support various HR functions. This role involves handling candidate communications and operational tasks in a dynamic environment.
About Company
Pearson is the world's leading learning company, committed to helping individuals achieve their learning aspirations and impacting real-life outcomes.
Core Requirements
- Minimum college or technical training preferred
- Strong organizational skills
- Customer service skills
- Call center experience
- Proficiency in HRIS systems
Responsibilities
- Handle inbound and outbound phone calls
- Monitor and respond to email/chat communications
- Create and send mass email communications
- Assign candidates to requisitions
- Send offer letters and coordinate interviews
- Respond in real-time using multiple systems
- Perform fulfillment tasks as assigned
Benifits
- Health Maintenance Organization (HMO) coverage
- 13th Month Pay
- Rice subsidy
- Uniform and clothing allowance
- Medical allowance
Must Have skills
Job Keywords
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