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Shangri-La Group

Outlet Supervisor

Shangri-La Group

Posted

3 weeks ago

Manila, National Capital Region

Onsite

PHP 30K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Outlet Supervisor will manage beverage service and enhance guest satisfaction through food and wine pairings. This role requires strong organizational skills and a commitment to high service standards.

About Company

Shangri-La Group is a leading hospitality company with a diverse portfolio of over 100 hotels worldwide, known for quality service and luxurious accommodations.

Core Requirements

  • College degree in Hospitality or related field
  • Minimum 2 years relevant experience
  • Fluency in English
  • Strong organizational skills
  • Proficient in computer applications

Responsibilities

  • Recommend and serve wines and beverages
  • Assist in food and beverage pairings
  • Manage wine dinner events and contracts
  • Update wine lists and maintain sales records
  • Ensure high standards of guest service
  • Train and supervise staff
  • Monitor stock levels and inventory

Must Have skills

Customer serviceWine knowledgeOrganizational skillsTeam leadershipCommunication skills

Job Keywords

Outlet SupervisorHospitalityWine ServiceCustomer SatisfactionTeam Management

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