Outlet Supervisor
Shangri-La Group
Posted
last week
Manila, National Capital Region, Philippines
Onsite
PHP 30K
Mid Level
Full Time
Sema Summary
The Outlet Supervisor will oversee room service operations at Shangri-La Group. This role involves managing staff and ensuring high-quality service for guests.
About Company
Shangri-La Group is a leading luxury hotel group, known for its exceptional hospitality and premium service standards in the hospitality industry.
Core Requirements
- Bachelor's degree in hospitality management or related field.
- Proven experience in food service supervision.
- Strong leadership and communication skills.
- Ability to multitask and handle guest inquiries efficiently.
- Knowledge of food safety and hygiene practices.
Responsibilities
- Oversee room service operations and staff.
- Ensure guest satisfaction with timely service.
- Train and mentor new team members.
- Monitor inventory and manage stock levels.
- Implement and maintain food safety protocols.
- Collaborate with other departments to enhance guest experience.
- Handle guest complaints and resolve issues promptly.
Must Have skills
Job Keywords
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