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Orkestra

Order Management Specialist

Orkestra

Posted

2 days ago

Quezon City, National Capital Region

Remote

PHP 50K

Full Time

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Industry

Sema

Sema Summary

Orkestra is seeking an Order Management Specialist to oversee and optimize the order fulfillment process in a hybrid work environment. The role involves managing customer orders, coordinating with logistics and sales teams, and ensuring timely delivery. Strong project management skills are essential for effectively handling multiple orders and maintaining customer satisfaction. This position is ideal for candidates with experience in operations management.

About Company

Orkestra specializes in streamlined order management solutions, ensuring efficient processes for customer satisfaction.

Core Requirements

  • Bachelor's degree
  • Strong organizational skills
  • Project management experience
  • Customer service orientation
  • Ability to work under pressure

Responsibilities

  • Oversee order processing
  • Coordinate with logistics
  • Manage customer inquiries
  • Ensure timely deliveries
  • Analyze order data
  • Improve fulfillment processes
  • Collaborate with sales teams

Must Have skills

Project managementCustomer serviceData analysisOrganizational skillsCommunication

Nice To Have Skills

CRM softwareSupply chain knowledgeConflict resolutionProblem-solvingTime management

Tools Knowledge Requried

CRMMicrosoft OfficeLogistics softwareProject management tools

Job Keywords

Order ManagementProject ManagementCustomer ServiceLogisticsData Analysis

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