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Order Management Specialist
Market Performance Group
Posted
3 weeks ago

Philippines

Remote

PHP 50K

Mid Level

Contract

Job Categories

Management Remote Support Operations Logistics

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Sema Summary

As an Order Management Specialist at Market Performance Group, you will be responsible for overseeing order processes and ensuring customer satisfaction. The role requires effective communication with clients and managing order statuses. Candidates should have mid-level experience in order management and contract work, ideally within remote environments. Proficiency in relevant software tools and strong organization skills are important for success.

About Company

Market Performance Group specializes in optimizing order and supply chain processes for businesses, enabling enhanced operational efficiency and customer satisfaction.

Core Requirements

Bachelor's degree in Business or related field
3+ years experience in order management
Strong communication skills
Proficiency with order processing systems
Ability to work in a remote team environment

Responsibilities

Manage all aspects of order processing
Communicate with clients regarding order statuses
Coordinate with logistics teams for timely deliveries
Resolve customer queries and issues
Maintain accurate order and inventory records
Analyze order management processes for efficiency
Collaborate with other departments to streamline operations

Must Have skills

Order processingCommunicationProblem-solvingTime managementAttention to detail

Nice To Have Skills

SalesforceERP systemsData analysisCustomer serviceTeam collaboration

Tools Knowledge Requried

SalesforceMicrosoft OfficeOrder management software

Job Keywords

order managementcustomer servicelogisticsproblem-solvingremote

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