Order Management Audit Manager
Genesys
Posted
yesterday
Metro Manila
Remote
PHP 50K
Mid Level
Full Time
Sema Summary
The Order Management Audit Manager at Genesys is responsible for overseeing order management processes and conducting audits to ensure compliance and efficiency. This role requires strong skills in management and audit practices, as well as experience in operational oversight. The position is based in Metro Manila but offers hybrid working arrangements. The successful candidate will have opportunities to improve team processes and enhance operational effectiveness.
About Company
Genesys provides customer experience and contact center solutions. The company focuses on helping businesses enhance customer interactions through innovative technologies and management strategies.
Core Requirements
- Bachelor's degree in related field
- 3 years of experience in order management
- Strong understanding of audit practices
- Ability to manage hybrid teams
- Excellent communication skills
Responsibilities
- Oversee order management processes
- Conduct regular audits of order workflows
- Implement process improvements
- Train team members on best practices
- Manage compliance with company policies
- Collaborate with other departments
- Provide reports on audit findings
Must Have skills
Nice To Have Skills
Job Keywords
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