Order Analyst
AlphaSense
Posted
last week
Mumbai, Maharashtra, India
Remote
INR 60K
Entry Level
Full Time
Sema Summary
The Order Processing Analyst role involves managing the sales contract management and provisioning. This dynamic position focuses on meeting financial and legal requirements while enhancing customer satisfaction.
About Company
AlphaSense is a technology company that provides market intelligence and AI-driven insights, trusted by leading companies across various industries. Founded in 2011, it operates globally with a focus on enhancing decision-making.
Core Requirements
- Bachelor's degree in a relevant field
- Experience in customer service support
- Strong analytical and problem-solving skills
- Familiarity with Salesforce or similar CRM tools
- Proficiency in Microsoft Excel
Responsibilities
- Process new and renewal orders.
- Validate opportunity and contract information.
- Activate client access and confirm opportunities.
- Initiate departmental projects.
- Resolve customer queries and concerns.
- Maintain communication for casework transparency.
- Suggest process enhancements for efficiency.
Must Have skills
Job Keywords
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