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Citi

Ops Sup Manager

Citi

Posted

last week

Pune, Maharashtra, India

Onsite

INR 600K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Ops Sup Manager leads a team providing operations support services. This role involves ensuring seamless delivery in alignment with Citi's operational guidelines.

About Company

Citi is a global bank with over 200 years of experience in financial services, providing trusted partnerships to clients for safeguarding assets and enabling economic growth.

Core Requirements

  • Bachelor's degree or equivalent experience
  • 13-15 years of experience in operations
  • 2 years of people management experience
  • Experience in US banking operations is preferable
  • Strong problem-solving and decision-making skills

Responsibilities

  • Lead the Operations Support department.
  • Conduct performance evaluations and hiring.
  • Monitor team outcomes for quality and efficiency.
  • Facilitate alignment of operations support infrastructure.
  • Ensure compliance with relevant regulations.
  • Provide evaluative judgement for complex situations.
  • Manage team performance and accountability.

Must Have skills

LeadershipCommunicationTime managementProblem-solvingRegulatory compliance

Job Keywords

Operations ManagerTeam LeadershipFinancial ServicesClient ManagementRisk Assessment

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