Ops Sup Manager
Citi
Posted
3 months ago
Pune, Maharashtra, India
Onsite
INR 600K
Mid Level
Full Time
Sema Summary
The Ops Sup Manager leads a team providing operations support services. This role involves ensuring seamless delivery in alignment with Citi's operational guidelines.
About Company
Citi is a global bank with over 200 years of experience in financial services, providing trusted partnerships to clients for safeguarding assets and enabling economic growth.
Core Requirements
- Bachelor's degree or equivalent experience
- 13-15 years of experience in operations
- 2 years of people management experience
- Experience in US banking operations is preferable
- Strong problem-solving and decision-making skills
Responsibilities
- Lead the Operations Support department.
- Conduct performance evaluations and hiring.
- Monitor team outcomes for quality and efficiency.
- Facilitate alignment of operations support infrastructure.
- Ensure compliance with relevant regulations.
- Provide evaluative judgement for complex situations.
- Manage team performance and accountability.
Must Have skills
Job Keywords
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