Operations Team Leader
TELUS Digital
Posted
yesterday
Taguig, National Capital Region, Philippines
Onsite
PHP 50K
Mid Level
Full Time
Sema Summary
The Operations Team Leader at TELUS Digital will oversee daily operations and ensure optimal performance in the team. This role requires strong leadership and communication skills to manage a diverse group and drive operational excellence. Ideal candidates should possess experience in team management and operational strategies. The position is based in Taguig, Philippines, and offers a full-time employment opportunity with a competitive salary.
About Company
TELUS Digital focuses on delivering exceptional digital experiences and operational efficiencies. The company emphasizes innovation and accessibility in its services.
Core Requirements
- Bachelor's degree in a relevant field
- Proven experience in operations management
- Strong leadership and mentoring abilities
- Excellent communication skills
- Ability to analyze performance metrics
Responsibilities
- Lead and manage operations teams
- Develop and implement operational strategies
- Monitor team performance and productivity
- Ensure quality service delivery
- Collaborate with other departments
- Facilitate training and development for team members
- Handle escalated customer concerns and issues
Must Have skills
Nice To Have Skills
Job Keywords
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