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Operations Support Engineer
Xtremax
Posted
3 weeks ago

Singapore

Onsite

SGD 5K

Mid Level

Contract

Job Categories

Support Engineering IT Operations Contract

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Sema Summary

The Operations Support Engineer role at Xtremax involves overseeing operational support for public sector projects. Responsibilities include troubleshooting technical issues, collaborating with team members, and ensuring optimal system performance. Candidates should have relevant experience in support engineering, preferably with a background in IT operations. This position is on-site in Singapore and is a contract-based role.

About Company

Xtremax is a technology solutions provider specializing in digital transformation and innovation within various sectors, including public services.

Core Requirements

Bachelor's degree in IT or related field
Experience in technical support
Knowledge of IT operations
Strong problem-solving skills
Ability to work in a team

Responsibilities

Provide operational support for public sector clients
Troubleshoot and resolve technical issues
Collaborate with teams to enhance system performance
Document support processes and solutions
Monitor system performance and maintain documentation
Assist in training junior support staff
Participate in project implementations

Must Have skills

Technical supportProblem-solvingTeam collaborationIT operationsCommunication

Nice To Have Skills

Project managementCustomer serviceData analysisSystem documentationAgile methodology

Tools Knowledge Requried

Ticketing systemMonitoring toolsCollaboration softwareDocumentation toolsRemote access software

Job Keywords

operations supportengineeringtechnical supportpublic sectorIT operations

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