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Webpuppies Digital

Operations Support Engineer

Webpuppies Digital

Posted

3 weeks ago

Singapore

Onsite

SGD 4K

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

Webpuppies Digital is seeking a Junior Operations Support Engineer to join their team in Singapore. The role focuses on providing technical assistance and maintaining operational systems. The ideal candidate should be familiar with server management and customer support. This full-time position is perfect for those starting their careers in IT operations, with opportunities for hands-on experience and growth within the company.

About Company

Webpuppies Digital specializes in digital solutions and offers a supportive environment for professional development and innovation.

Core Requirements

  • Bachelor's degree in IT or related field
  • Basic knowledge of server management
  • Familiarity with customer service principles
  • Strong problem-solving skills
  • Ability to work in a team

Responsibilities

  • Provide technical support to users
  • Monitor system performance
  • Troubleshoot operational issues
  • Maintain documentation for processes
  • Assist in system upgrades
  • Collaborate with IT teams
  • Respond to customer inquiries

Must Have skills

Problem-solvingTechnical supportServer managementCommunicationTeam collaboration

Nice To Have Skills

Knowledge of automation toolsScripting skillsTime managementAnalytical thinkingCustomer service experience

Tools Knowledge Requried

JIRASlackMicrosoft OfficeGitLinux

Job Keywords

OperationsSupportEngineerJuniorIT

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