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Operations Specialist
Shopee
Posted
3 weeks ago

Manila, National Capital Region, Philippines

Onsite

PHP 60K

Mid Level

Full Time

Job Categories

Operations E-commerce Strategy Project Management

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Sema Summary

The Operations Specialist will identify and address operational challenges faced by sellers on the Shopee platform. This role involves developing improvement plans and collaborating with various teams to enhance seller performance.

About Company

Shopee is the leading e-commerce platform in Southeast Asia and Taiwan, providing a secure and fast online shopping experience. It aims to enhance its platform through product optimization and localized strategies.

Core Requirements

Bachelor's degree in a relevant field.
Strong analytical and problem-solving skills.
Excellent verbal and written communication skills.
Experience in e-commerce or operations management.
Ability to work under pressure and handle feedback.

Responsibilities

Identify drivers of operational issues across seller types.
Work with sellers to diagnose operational challenges.
Revamp internal processes to improve seller performance.
Evaluate local and regional policies affecting sellers.
Create incentives to drive improved seller performance.
Design education strategies for sellers.
Collaborate with regional operations on seller management tools.

Must Have skills

Analytical skillsProblem-solvingCommunicationProject managementData analysis

Job Keywords

OperationsE-commerceSeller managementProject managementData analysis

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