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IBM

Operations Manager

IBM

Posted

yesterday

Quezon City, National Capital Region, Philippines

Onsite

PHP 60K

Full Time

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Sema Summary

The Operations Manager - Collections role at IBM involves overseeing the collections process to ensure efficient operations and customer satisfaction. Located in Quezon City, this full-time position seeks a skilled leader to manage the team and analyze performance metrics. Candidates are expected to have experience in operational management, particularly in finance or collections. The position emphasizes collaboration and effective communication within the team and with clients.

About Company

IBM is a global technology company known for its innovative solutions and services across various sectors, including cloud computing, AI, and consulting.

Core Requirements

  • Bachelor's degree.
  • Experience in operations management.
  • Strong leadership skills.
  • Excellent communication abilities.
  • Proficiency in financial processes.

Responsibilities

  • Oversee collections operations.
  • Manage team performance.
  • Develop operational strategies.
  • Ensure compliance with policies.
  • Analyze financial metrics.
  • Provide training and support.
  • Coordinate with other departments.

Must Have skills

LeadershipCommunicationAnalytical skillsFinancial managementTeam management

Nice To Have Skills

Problem-solvingProject managementData analysisCustomer serviceNegotiation

Job Keywords

Operations ManagerCollectionsIBMFinanceTeam Leadership

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