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Operations Manager
HSBC
Posted
last week

Quezon City, National Capital Region, Philippines

Onsite

PHP 80K

Mid Level

Full Time

Job Categories

Operations Finance Management Compliance Analysis

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Sema Summary

HSBC is seeking a Manager of Operations to oversee a team handling both payment and name screening. The role emphasizes process improvement and effective communication with stakeholders.

About Company

HSBC is one of the largest banking and financial services organizations globally, committed to providing opportunities and rewards to help individuals and businesses thrive.

Core Requirements

Bachelor’s degree in Finance, Business, or related field
2-5 years of management experience in financial operations
Understanding of key regulatory frameworks
Knowledge of financial crime compliance concepts
Proficiency in SWIFT Payments and case management tools

Responsibilities

Lead and manage a team for payment alert reviews
Set and monitor productivity and quality targets
Drive implementation of process improvements
Establish effective relationships with stakeholders
Oversee workflow and priorities in accordance with procedures
Review processes regularly for enhancements
Communicate procedural changes effectively to the team

Benifits

Flexible working
Professional development
Inclusive work culture

Must Have skills

Analytical skillsTeam leadershipCommunication skillsProblem-solvingProficiency in MS Office

Job Keywords

Operations ManagementFinancial Crime ComplianceSWIFTTeam LeadershipProcess Improvement

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