Operations Manager
Concentrix
Posted
last week
Quezon City, National Capital Region, Philippines
Onsite
PHP 60K
Mid Level
Full Time
Sema Summary
The Operations Manager role focuses on managing team performance and driving operational improvements. The candidate should have a strong background in managing metrics and supporting their team.
About Company
Concentrix is a global technology and services leader that powers the world's best brands with human-centered and tech-powered solutions.
Core Requirements
- Associate's Degree in related field.
- 1-3 years experience in Operations Management.
- Ability to coach and mentor team members.
- Experience in call center operations.
- Excellent communication skills.
Responsibilities
- Analyze and maintain client service agreements.
- Maximize revenue generation through operational metrics.
- Select, train, and manage direct reports.
- Create positive work environments for team engagement.
- Lead performance management of employees.
- Participate in cross-functional meetings for operational support.
- Implement best practices for client service delivery.
Benifits
- Day 1 HMO
- Career Growth
- Competitive Compensation
Must Have skills
Job Keywords
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