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Operations Manager
VinFast
Posted
5 days ago

Hanoi, Hanoi, Vietnam

Onsite

VND 18M

Mid Level

Full Time

Job Categories

Operations Management Sales Marketing Logistics

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Sema Summary

The Operations Manager will be responsible for overseeing after-sales operations within overseas markets. The role entails managing logistics, sales, and customer service to enhance operational efficiency.

About Company

VinFast is a prominent automotive manufacturer based in Vietnam, focused on producing electric vehicles and expanding into international markets.

Core Requirements

Bachelor's degree in Business or related field
Experience in operations management
Knowledge of sales and customer service
Strong analytical skills
Ability to manage cross-functional teams

Responsibilities

Oversee after-sales operations in overseas markets
Manage logistics and supply chain processes
Implement strategies to improve customer satisfaction
Collaborate with sales and marketing teams
Analyze operational data for efficiency improvements
Develop and update operational policies
Lead training sessions for staff on best practices

Must Have skills

Strong leadership skillsExcellent communicationAnalytical thinkingProject managementProblem-solvingSales proficiencyCustomer service orientation

Job Keywords

OperationsManagementSalesLogisticsCustomer Service

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