Operations Lead
The Carolina Executive
Posted
last week
REMOTE
Remote
USD 5K
Mid Level
Full Time
Sema Summary
The Digital Assets Client Operations Lead manages client operations, ensuring smooth onboarding and servicing. This role emphasizes documentation accuracy and operational consistency in a compliance-led environment.
About Company
The Carolina Executive is a management consulting agency focused on supporting teams within finance and emerging technology, emphasizing trust and execution.
Core Requirements
- Experience in client operations or fintech roles.
- Ability to manage structured workflows.
- Strong attention to detail.
- Experience in KYC and AML processes.
- Fluent in English.
Responsibilities
- Manage day-to-day client operations for professional customers.
- Ensure documentation and operational records are tidy and complete.
- Coordinate with internal stakeholders to maintain consistent workflows.
- Resolve time-sensitive issues with clear follow-through.
- Maintain documentation checklists and controls.
- Identify and improve recurring operational issues.
- Support smooth onboarding processes for clients.
Benifits
- health coverage
- performance bonus
- comprehensive benefits package
Must Have skills
Job Keywords
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