Operations Lead
CXC
Posted
last week
National Capital Region, Philippines
Onsite
PHP 60K
Mid Level
Full Time
Sema Summary
As an Operations Lead, you will oversee the Non-Life Insurance Operations team, ensuring efficiency and compliance. The role includes mentoring staff and driving process improvements.
About Company
CXC specializes in talent management and workforce compliance solutions, streamlining the engagement and payment of non-permanent workers globally.
Core Requirements
- College graduate
- 5-6 years in operations
- Experience in insurance or financial services
- 1 year in a leadership role
- Proficient in MS Office
Responsibilities
- Lead and manage a team of operations staff.
- Oversee policy issuance and cancellations.
- Ensure maintenance of accurate policy records.
- Act as an escalation point for inquiries.
- Coordinate with underwriters and agents.
- Prepare operational and performance reports.
- Drive process improvements and UAT.
Must Have skills
Job Keywords
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