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Operations Executive
WCT Malls
Posted
3 weeks ago

Skudai, Johore, Malaysia

Onsite

MYR 5K

Mid Level

Full Time

Job Categories

Operations Marketing Administration Customer Management

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Sema Summary

The Executive – Operations Support will manage and enhance the performance of Paradigm Mall JB Food Arcade. This role involves supporting daily operations, coordinating with vendors, and engaging with customers through marketing efforts.

About Company

WCT Malls is a subsidiary of WCT Holdings Berhad, managing several shopping malls in Malaysia since 2015. The company focuses on providing vibrant retail experiences and operational excellence.

Core Requirements

Diploma or degree in Marketing, Business Administration, or Hospitality Management
3 years of experience in F&B or event management
Strong communication skills in Bahasa Malaysia and English
Knowledge of social media marketing
Proficient in MS Office

Responsibilities

Handle paperwork and documentation for food court operations
Coordinate with maintenance and security teams
Resolve customer complaints promptly
Manage the Food Arcade membership program
Plan events and promotions with food stall operators
Create engaging social media content
Conduct market surveys and provide recommendations

Benifits

Competitive Remuneration Package
Subsidies Parking Season Pass
Vibrant Working Culture
Exciting Festive Season Celebration
Insurance Coverage
Career Development
Employee Discount

Must Have skills

CommunicationInterpersonalMarketingSocial Media ManagementDocumentation

Job Keywords

OperationsMarketingCustomer EngagementF&BEvent Management

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