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WCT Malls

Operations Executive

WCT Malls

Posted

3 weeks ago

Skudai, Johore, Malaysia

Onsite

MYR 5K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Executive – Operations Support will manage and enhance the performance of Paradigm Mall JB Food Arcade. This role involves supporting daily operations, coordinating with vendors, and engaging with customers through marketing efforts.

About Company

WCT Malls is a subsidiary of WCT Holdings Berhad, managing several shopping malls in Malaysia since 2015. The company focuses on providing vibrant retail experiences and operational excellence.

Core Requirements

  • Diploma or degree in Marketing, Business Administration, or Hospitality Management
  • 3 years of experience in F&B or event management
  • Strong communication skills in Bahasa Malaysia and English
  • Knowledge of social media marketing
  • Proficient in MS Office

Responsibilities

  • Handle paperwork and documentation for food court operations
  • Coordinate with maintenance and security teams
  • Resolve customer complaints promptly
  • Manage the Food Arcade membership program
  • Plan events and promotions with food stall operators
  • Create engaging social media content
  • Conduct market surveys and provide recommendations

Benifits

  • Competitive Remuneration Package
  • Subsidies Parking Season Pass
  • Vibrant Working Culture
  • Exciting Festive Season Celebration
  • Insurance Coverage
  • Career Development
  • Employee Discount

Must Have skills

CommunicationInterpersonalMarketingSocial Media ManagementDocumentation

Job Keywords

OperationsMarketingCustomer EngagementF&BEvent Management

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