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Operations Executive
Bloom
Posted
3 weeks ago

Petaling Jaya, Selangor, Malaysia

Onsite

MYR 4K

Mid Level

Full Time

Job Categories

Operations E-commerce Customer Marketing Data

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Sema Summary

Bloom is seeking an Operations Executive to manage digital storefronts and enhance customer experience. The role involves overseeing e-commerce operations and ensuring customer satisfaction.

About Company

Bloom is a Malaysian lifestyle wellness brand specializing in high-performance nutrition integrated into beverages. They focus on redefining the collagen supplement market.

Core Requirements

Diploma or Bachelor's degree in E-commerce, Marketing, Business, or related field
Fluency in English and Mandarin
Experience with Shopify and e-commerce platforms
Strong communication skills
Ability to analyze data and improve performance

Responsibilities

Manage daily operations for e-commerce platforms
Handle customer inquiries across various channels
Coordinate order processing and delivery
Monitor store performance metrics
Participate in marketing campaigns
Update product listings and inventory
Provide insights for customer retention strategies

Benifits

Performance Bonuses
Monthly Allowances
Equipment Provided
Hybrid Work Arrangement
Complimentary Meals

Must Have skills

E-commerce managementData analysisCustomer serviceCommunicationProblem-solving

Job Keywords

OperationsE-commerceCustomer ServiceData AnalysisMarketing

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