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Operations Associate
Monee
Posted
3 weeks ago

Ho Chi Minh City, Vietnam

Onsite

VND 15M

Entry Level

Full Time

Job Categories

Operations Finance E-commerce Technology Data

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Sema Summary

The Operations Associate will monitor and analyze payment success rates while driving projects from requirement alignment to post-launch review. This role requires collaboration with cross-functional teams to optimize payment processing systems.

About Company

Monee is part of Sea, a leading global consumer internet company focused on enhancing lives through technology-driven financial services. They offer mobile wallet services and payment processing solutions across the region.

Core Requirements

1-3 years experience in operations
Proactive mindset for process optimization
Strong analytical and problem-solving skills
Good communication in English and Vietnamese
Proficiency in Microsoft Excel and Google Sheets

Responsibilities

Monitor payment success rates and detect issues.
Perform UAT for new features to ensure stability.
Drive projects from requirement alignment to review.
Evaluate and simplify existing workflows.
Conduct data analysis to identify bottlenecks.
Develop and maintain documentation for processes.
Lead continuous improvement initiatives.

Must Have skills

Analytical skillsProblem-solvingCommunicationMicrosoft ExcelTeam collaboration

Job Keywords

OperationsPayment ProcessingE-commerceData AnalysisProject Management

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