Operations Assistant
HSBC
Posted
3 months ago
Ho Chi Minh City, Ho Chi Minh City, Vietnam
Onsite
VND 20M
Junior Level
Full Time
Sema Summary
Join HSBC as an Operations Assistant to deliver superior customer service in a dynamic environment. Contribute to the team by ensuring efficient processing of transactions and supporting operational staff.
About Company
HSBC is a global financial services organization serving over 40 million customers. With a presence in 58 countries, it leverages its expertise to create opportunities for clients worldwide.
Core Requirements
- Prior experience in operations
- Knowledge of financial products
- Strong communication skills
- Interpersonal skills
- Commitment to customer service
Responsibilities
- Maintain superior customer service delivery.
- Process transactions in line with quality standards.
- Identify best practices for operational efficiency.
- Provide support and guidance to new staff.
- Ensure compliance with operational procedures.
- Evaluate operational risks in processes.
- Demonstrate proactive improvement in service quality.
Must Have skills
Job Keywords
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