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HSBC

Operations Assistant

HSBC

Posted

last week

Ho Chi Minh City, Ho Chi Minh City, Vietnam

Onsite

VND 20M

Entry Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

Join HSBC as an Operations Assistant to deliver superior customer service in a dynamic environment. Contribute to the team by ensuring efficient processing of transactions and supporting operational staff.

About Company

HSBC is a global financial services organization serving over 40 million customers. With a presence in 58 countries, it leverages its expertise to create opportunities for clients worldwide.

Core Requirements

  • Prior experience in operations
  • Knowledge of financial products
  • Strong communication skills
  • Interpersonal skills
  • Commitment to customer service

Responsibilities

  • Maintain superior customer service delivery.
  • Process transactions in line with quality standards.
  • Identify best practices for operational efficiency.
  • Provide support and guidance to new staff.
  • Ensure compliance with operational procedures.
  • Evaluate operational risks in processes.
  • Demonstrate proactive improvement in service quality.

Must Have skills

Interpersonal skillsEffective communicationCustomer service orientationKnowledge of operational systemsProblem-solving skills

Job Keywords

OperationsCustomer ServiceFinanceTeamworkCommunication

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