Operations Analyst
Matrixport
Posted
4 days ago
Malaysia
Remote
MYR 5K
Entry Level
Full Time
Sema Summary
The Operations Analyst will manage institutional client inquiries and coordinate with internal departments. The role requires strong client service orientation and operational excellence.
About Company
Matrixport is a global hub for cryptocurrency financial services, founded in 2019. The company provides diverse crypto financial solutions and is recognized as a leading blockchain company.
Core Requirements
- Bachelor Degree in any discipline
- 1-3 years in financial operations or client service
- Strong client-facing experience
- Excellent communication skills
- Fluency in English and Mandarin is advantageous
Responsibilities
- Manage institutional client inquiries and KYC communications
- Coordinate with Compliance, Finance, and IT teams
- Support trading operations including order creation
- Ensure proper documentation of trade instructions
- Oversee post-trading daily reconciliations
- Contribute to improving operational processes
- Maintain communication with internal and external stakeholders
Must Have skills
Job Keywords
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