Operational Specialist
WNS
Posted
5 days ago
Gurgaon, Haryana, India
Onsite
INR 50K
Full Time
Sema Summary
The position of Operational Specialist involves supporting operational tasks within the organization. Candidates will be expected to contribute to service delivery and client engagement efforts.
About Company
WNS is a global business process management company that provides a range of services including customer service and operational support.
Core Requirements
- Bachelor's degree preferred
- Strong communication skills
- Proficiency in operational processes
- Experience in customer service
- Ability to work in a team environment
Responsibilities
- Assist with daily operational tasks.
- Support customer service initiatives.
- Engage with clients to enhance service delivery.
- Coordinate with various teams for seamless operations.
- Monitor service level agreements.
- Identify areas for process improvement.
- Prepare operational reports for management.
Must Have skills
Job Keywords
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