Semesteria Logo
Royal Silk Holidays Co., Ltd

Operational Specialist

Royal Silk Holidays Co., Ltd

Posted

yesterday

Bangkok, Bangkok City, Thailand

Onsite

THB 30K

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

Royal Silk Holidays Co., Ltd is seeking an Operational Specialist in Bangkok to streamline tour operations and enhance customer experiences. The role requires effective management skills and a dedication to service excellence. While specific experience levels are not outlined, an understanding of the travel industry and operational processes will be beneficial. A competitive salary and full-time employment are offered.

About Company

Royal Silk Holidays Co., Ltd specializes in providing quality travel experiences across Thailand, focusing on operational excellence and customer satisfaction.

Core Requirements

  • Experience in operations management
  • Strong communication skills
  • Ability to work in a team
  • Knowledge of the travel industry
  • Customer service expertise

Responsibilities

  • Manage daily operations of tours
  • Coordinate with staff and suppliers
  • Ensure customer satisfaction and service quality
  • Resolve operational issues efficiently
  • Maintain accurate records and reports
  • Train and support new team members
  • Optimize tour processes and logistics

Must Have skills

Operational managementCustomer serviceProblem-solvingTeam collaborationCommunication

Nice To Have Skills

Project managementSales experienceLanguage proficiencyNegotiation skillsTime management

Job Keywords

Operational SpecialistTour OperationsCustomer SatisfactionTravel IndustryManagement

Similar Jobs