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Astreya

Monitoring Technician

Astreya

Posted

3 weeks ago

Johore, Malaysia

Onsite

MYR 4K

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

Astreya is looking for a Monitoring Technician to manage their monitoring systems in Johore, Malaysia. The role requires a proactive approach to technical support, ensuring systems are operational and addressing any issues. Candidates should possess essential IT skills and have a willingness to learn and grow. A full-time position is offered, with an expectation for a junior-level experience.

About Company

Astreya is a technology company focused on operational excellence in IT services, striving to enhance client experiences through cutting-edge monitoring solutions.

Core Requirements

  • 1+ years in IT support
  • Basic understanding of monitoring tools
  • Familiarity with technical troubleshooting
  • Strong communication skills
  • Willingness to learn

Responsibilities

  • Monitor IT systems for performance
  • Respond to technical issues swiftly
  • Document incidents and resolutions
  • Collaborate with technical teams
  • Maintain accurate records of system status
  • Assist in system upgrades and maintenance
  • Provide support during outages

Must Have skills

Technical supportTroubleshootingCommunicationMonitoring toolsDocumentation

Nice To Have Skills

Team collaborationProblem-solvingAdaptabilityCustomer serviceBasic networking

Tools Knowledge Requried

Monitoring softwareHelp desk systemsDocumentation tools

Job Keywords

monitoring techniciantechnical supportIT operationssystem maintenancetroubleshooting

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