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RemodelBoom

Messaging Support Representative

RemodelBoom

Posted

last week

Philippines

Remote

USD 7K

Entry Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Messaging Support Representative will engage with leads using various communication platforms to schedule appointments. The role requires excellent written communication skills and the ability to manage multiple conversations effectively.

About Company

RemodelBoom is a leading revenue-sharing program for home improvement companies in the USA, offering unique services with no upfront costs and ensuring client success through effective sales strategies.

Core Requirements

  • Fluent in English (C2 level)
  • Proficiency in Google Sheets or Microsoft Excel
  • Strong attention to detail
  • Ability to work independently
  • Experience in customer communication

Responsibilities

  • Communicate professionally with U.S.-based clients
  • Follow up with clients via SMS on scheduling queries
  • Maintain internal spreadsheets and project documentation
  • Ensure timely communication with clients
  • Support daily team operations
  • Manage multiple conversations simultaneously
  • Track lead responses and update records

Must Have skills

Excellent written communicationDetail-orientedProficient in Google SheetsStrong organizational skillsAbility to work under pressure

Job Keywords

Messaging SupportClient CommunicationRemote WorkAppointment SchedulingCustomer Support

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