Merchant Relation Officer
Cermati.com
Posted
5 days ago
Greater Surabaya
Onsite
IDR 3M
Contract
Sema Summary
The Merchant Relation Officer is responsible for managing vendor partnerships. This role involves enhancing communication and relations with merchants in Greater Surabaya.
About Company
Cermati.com is a leading financial technology company that assists users in making informed financial decisions.
Core Requirements
- Bachelor's degree in Business or related field
- Strong communication skills
- Experience in customer relations
- Ability to analyze data
- Proficiency in problem-solving
Responsibilities
- Manage relationships with merchants.
- Address merchant inquiries and issues.
- Facilitate communication between teams and merchants.
- Analyze feedback from merchants to improve services.
- Assist in training programs for new merchants.
- Conduct regular performance reviews with partners.
- Prepare reports on vendor performance.
Must Have skills
Job Keywords
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