Merchant Outreach Specialist
American Express
Posted
3 weeks ago
Greater Kuala Lumpur
Remote
MYR 4K
Mid Level
Full Time
Sema Summary
The Merchant Outreach Specialist at American Express is responsible for engaging with merchants to foster relationships and drive business growth. This role requires strong communication skills and the ability to perform outreach effectively. Located in Greater Kuala Lumpur, this position offers a full-time employment opportunity in a hybrid work environment. Candidates should be experienced in sales and customer support.
About Company
American Express is a globally recognized financial services corporation that specializes in payment solutions and business insights.
Core Requirements
- Bachelor's degree in a relevant field
- 3+ years of sales experience
- Strong communication skills
- Experience in customer relationship management
- Ability to work in a hybrid environment
Responsibilities
- Engage with merchants to build relationships
- Support clients with inquiries and issues
- Conduct outreach campaigns
- Analyze market trends to enhance outreach strategies
- Collaborate with internal teams
- Prepare reports on merchant engagement
- Ensure high levels of customer satisfaction
Must Have skills
Nice To Have Skills
Job Keywords
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