Merchant Onboarding Specialist
LINE MAN Wongnai
Posted
3 weeks ago
Bangkok
Remote
THB 30K
Junior Level
Contract
Sema Summary
As a Merchant Onboarding Specialist at LINE MAN Wongnai, you will be responsible for facilitating the onboarding process for new merchants. This role requires you to interact with various stakeholders, ensuring a smooth integration into the platform. You are expected to assist merchants in understanding the system and help them succeed in utilizing the services provided. Ideal candidates should have a customer-centric mindset and be capable of working in a hybrid environment. This is a one-year contract position based in Bangkok.
About Company
LINE MAN Wongnai is a leading technology company specializing in food delivery and comprehensive restaurant services in Thailand. The organization focuses on innovation and customer satisfaction as core values to enhance experiences.
Core Requirements
- Bachelor's degree or equivalent
- Strong communication skills
- Customer service experience
- Ability to work in a team
- Basic technical acumen
Responsibilities
- Facilitate onboarding for new merchants
- Provide support and training to merchants
- Ensure integration into the platform
- Act as a liaison between merchants and support teams
- Gather feedback to improve the onboarding process
- Analyze onboarding metrics
- Assist in troubleshooting any onboarding issues
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
Similar Jobs
Bilingual Specialist
Meridial Marketplace, by Invisible
Remote
Language Specialist
Crossing Hurdles
Remote
Language Specialist
Crossing Hurdles
Remote
Literature Specialist
Semesteria
Remote
Marketing Assistant
Semesteria
Remote
Voice Recording Contributor
Braintrust
Remote
Coding Teacher
Codingal
Remote
Banking Associate
Semesteria
Remote
Customer Support Agent
Meridial Marketplace, by Invisible
Remote
Executive Legal Assistant
JamPot
Remote
AI Career Assistant
Coming soonWe're polishing your AI assistant experience. You can leave one message for now.
Hi 👋
AI chat is launching soon on Semesteria. Tell us what you want help with (career, resume, or job search), and we'll use it to shape the first release.