Semesteria Logo
American Express

Merchant Maintenance Associate

American Express

Posted

yesterday

Kuala Lumpur, Malaysia

Remote

MYR 4K

Entry Level

Contract

Match

Skills

Experience

Industry

Sema

Sema Summary

American Express is seeking a Merchant Maintenance Associate in Kuala Lumpur, Malaysia. This role involves managing merchant accounts and ensuring financial accuracy. Candidates should have a foundational knowledge of finance and client support, suitable for a junior-level position. It offers a contract employment type with a hybrid work arrangement. Applicants will benefit from working with a globally recognized financial institution.

About Company

American Express is a multinational financial services corporation known for its charge card, credit card, and travel-related services.

Core Requirements

  • Bachelor's degree in Finance or related field
  • Strong communication skills
  • Basic knowledge of financial systems
  • Experience in customer service
  • Attention to detail

Responsibilities

  • Manage merchant account setups and changes
  • Coordinate with financial teams for accuracy
  • Provide support to merchants as needed
  • Maintain updated records of merchant accounts
  • Assist in resolving financial discrepancies
  • Collaborate with cross-functional teams
  • Respond to merchant inquiries promptly

Must Have skills

CommunicationAttention to detailFinancial systems knowledgeCustomer serviceProblem solving

Nice To Have Skills

Data analysisTeam collaborationTime managementAdaptabilityMultilingual

Tools Knowledge Requried

Financial softwareCRM systemsMicrosoft ExcelAccounting toolsCollaboration platforms

Job Keywords

merchant maintenancefinancial servicescustomer supportcontract roleKuala Lumpur

Similar Jobs