Member Experience Specialist
Flodesk
Posted
20 hours ago
Đà Nang, Da Nang City, Vietnam
Onsite
VND 15M
Full Time
Sema Summary
Flodesk is seeking a Member Experience Specialist based in Đà Nang, Vietnam. The role focuses on enhancing customer satisfaction and engagement while addressing inquiries and providing support. Candidates should exhibit a strong capacity for customer interaction and problem-solving, with no specific experience level required. This full-time position offers competitive compensation and is designed for individuals interested in customer service and support roles.
About Company
Flodesk is a growing company specializing in customer engagement and marketing solutions, aimed at providing exceptional service to its clients.
Core Requirements
- Strong communication skills
- Customer service experience
- Problem-solving abilities
- Attention to detail
- Team collaboration
Responsibilities
- Assist customers with inquiries
- Provide support via multiple channels
- Resolve customer issues promptly
- Maintain records of customer interactions
- Gather feedback for service improvement
- Collaborate with teams to enhance customer experience
- Educate customers about product features
Must Have skills
Nice To Have Skills
Job Keywords
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