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Great Eastern

Medical Manager

Great Eastern

Posted

3 weeks ago

Singapore, Singapore

Remote

SGD 6K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Medical Manager provides personalized support and coordination of medical services to patients. This role enhances the healthcare experience by ensuring seamless communication between policyholders and medical providers.

About Company

Great Eastern has been a leader in the insurance industry for over 117 years, serving millions of customers with a focus on life, health, wealth, and general insurance.

Core Requirements

  • Minimum 3 years of experience in healthcare or insurance industry
  • Strong understanding of healthcare processes
  • Excellent communication skills
  • Ability to empathize with patients
  • Strong organizational skills

Responsibilities

  • Coordinate patient care and manage referrals
  • Facilitate communication between customers and healthcare providers
  • Ensure timely cashless admissions
  • Provide emotional support to patients during their journey
  • Collaborate with internal teams for service delivery
  • Be on call for incoming cases after hours
  • Undertake ad-hoc projects as assigned

Must Have skills

Healthcare knowledgeInterpersonal skillsProblem-solving skillsAnalytical skillsTime management skills

Job Keywords

Medical ManagerHealthcarePatient CareInsuranceCustomer Support

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