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Thomson Medical

Medical Concierge Executive

Thomson Medical

Posted

2 weeks ago

Novena, Singapore

Onsite

SGD 4K

Junior Level

Full Time

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Industry

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Sema Summary

The Medical Concierge Executive at Thomson Medical is responsible for providing exceptional customer service in a healthcare setting. This role involves assisting patients with inquiries, appointment scheduling, and ensuring a positive experience at the facility. Ideal candidates should have experience in customer service and communication skills. The position is full-time on-site in Novena, Singapore.

About Company

Thomson Medical is a leading healthcare provider in Singapore, focused on delivering high-quality medical care and excellent patient service.

Core Requirements

  • High school diploma or equivalent
  • Experience in customer service
  • Strong communication skills
  • Ability to work in a team
  • Basic knowledge of healthcare services

Responsibilities

  • Provide assistance to patients and their families
  • Manage appointment scheduling
  • Address patient inquiries and concerns
  • Ensure smooth operations in the medical concierge area
  • Collaborate with healthcare professionals
  • Maintain a welcoming environment for patients
  • Assist in administrative tasks as needed

Must Have skills

Customer serviceCommunicationTeamworkProblem-solvingTime management

Nice To Have Skills

Healthcare knowledgeMulti-language skillsAdaptabilityOrganizational skillsInterpersonal skills

Job Keywords

customer servicehealthcareconciergeadministrationpatient support

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