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AIA Shared Services

Medical Claims Specialist

AIA Shared Services

Posted

yesterday

Cyberjaya, Selangor, Malaysia

Remote

MYR 5K

Full Time

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Sema

Sema Summary

The Medical Claims Specialist role at AIA Shared Services requires a Mandarin speaker to handle medical claims efficiently. As part of a hybrid, full-time position located in Cyberjaya, Malaysia, the specialist will focus on processing claims, ensuring high-quality customer service, and contributing to the claims team. While specific experience requirements are not listed, strong communication and customer service skills are essential. This position presents a dynamic opportunity for those interested in the healthcare and insurance domains.

About Company

AIA Shared Services focuses on providing exceptional support in the insurance sector, managing claims and ensuring quality service delivery. The company fosters a collaborative work environment to encourage employee growth.

Core Requirements

  • Mandarin fluency
  • Customer service experience
  • Knowledge of insurance claims
  • Detail-oriented approach
  • Ability to work in a team

Responsibilities

  • Process medical claims efficiently
  • Ensure compliance with insurance policies
  • Communicate with clients regarding claims status
  • Collaborate with healthcare providers
  • Maintain accurate claim records
  • Identify and resolve claim discrepancies
  • Assist in training new team members

Must Have skills

Claims processingMandarinCustomer serviceAttention to detailProblem-solving

Nice To Have Skills

Insurance knowledgeTeam collaborationTime managementCommunication skillsAdaptability

Job Keywords

medical claimsMandarin speakercustomer serviceclaims processinginsurance

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