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Zurich Insurance

Marketing Specialist

Zurich Insurance

Posted

last week

Kuala Lumpur, Malaysia

Remote

MYR 5K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

This role aims to enhance growth and profitability for assigned products through strategic client management. Responsibilities include driving customer engagement and resolving service issues.

About Company

Zurich Insurance is a leading global multi-line insurer with over 150 years of experience, serving more than 75 million customers worldwide. Headquartered in Zurich, Switzerland, the company is dedicated to providing innovative insurance solutions.

Core Requirements

  • Bachelor's degree in Marketing or related field.
  • Experience in customer relationship management.
  • Strong analytical skills for process improvement.
  • Ability to lead short-term projects.
  • Excellent communication and interpersonal skills.

Responsibilities

  • Manage daily workflows to meet strategic objectives.
  • Analyze customer needs and recommend improvements.
  • Lead projects with defined scopes and timelines.
  • Develop strong relationships with new and existing customers.
  • Assist with claims and provide product training.
  • Provide technical advice to customers.
  • Resolve technical issues within the unit.

Must Have skills

Customer service skillsProject managementNegotiation abilitiesAnalytical thinkingInterpersonal communication

Job Keywords

MarketingInsuranceCustomer RelationshipProject ManagementSales

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