Major Incident Manager
Tata Consultancy Services
Posted
2 months ago
Bengaluru, Karnataka, India
Onsite
INR 80K
Full Time
Sema Summary
The Major Incident Manager will oversee critical incidents affecting the IT services at Tata Consultancy Services. This role involves coordinating incident responses, communicating with stakeholders, and ensuring timely resolution to minimize disruptions. Candidates should be skilled in incident management processes, possess strong communication abilities, and ideally have experience in IT operations. The position is based in Bengaluru, Karnataka, and is a full-time, on-site opportunity with competitive compensation.
About Company
Tata Consultancy Services is a leading global IT services, consulting, and business solutions organization headquartered in India. The company is known for its comprehensive range of services and commitment to innovation.
Core Requirements
- Bachelor's degree in IT or related field
- Strong incident management skills
- Experience in coordinating between teams
- Ability to handle high-pressure situations
- Effective communication skills
Responsibilities
- Manage and coordinate incident response activities.
- Communicate with stakeholders during incidents.
- Document incident processes and resolutions.
- Analyze incidents for trends and improvement.
- Prepare regular reports on incident management.
- Collaborate with IT teams to resolve incidents.
- Ensure compliance with incident management policies.
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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