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Logistics Manager
mCaffeine
Posted
3 months ago

Mumbai, Maharashtra, India

Onsite

INR 60K

Mid Level

Full Time

Job Categories

Logistics Management Operations E-commerce SupplyChain

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Sema Summary

The Logistics Manager oversees end-to-end Direct-to-Consumer operations. The role focuses on improving delivery efficiency and addressing challenges in the logistics process.

About Company

mCaffeine is a personal care brand leveraging caffeine as a key ingredient in their products. Their offerings cater to Millennials and Gen Zs, showcasing a commitment to quality and innovation.

Core Requirements

Bachelor’s Degree (Supply Chain / Commerce / Business preferred)
MBA in Operations (preferred)
5-8 years in D2C operations
Experience in courier partner management
Strong understanding of TAT improvement

Responsibilities

Ensure timely order processing and dispatch.
Manage courier partners and performance.
Optimize serviceability and expand delivery areas.
Monitor delivery TAT and identify issues.
Coordinate customer support for order confirmations.
Track and report key logistics KPIs.
Handle escalations related to logistical challenges.

Must Have skills

Courier serviceability mappingData analysis and reportingTAT optimizationProblem-solving skillsKnowledge of OMS/WMS systems

Job Keywords

LogisticsOperationsE-commerceSupply ChainCourier Management

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