Loan Support Officer
Bespoke Outsource Services
Posted
3 weeks ago
Makati
Remote
PHP 30K
Mid Level
Full Time
Sema Summary
The Loan Support Officer role at Bespoke Outsource Services focuses on providing assistance to clients in the loan application process. The role involves liaising with clients and ensuring their queries are resolved efficiently. Ideal candidates should possess strong communication skills, experience in customer service, and a thorough understanding of loan processes. This is a full-time remote position based in the Philippines with potential for career growth.
About Company
Bespoke Outsource Services specializes in providing outsourced support solutions, focusing on meeting the unique service needs of clients. They emphasize customer satisfaction and operational excellence.
Core Requirements
- Bachelor's degree in Finance or related field
- Experience in customer service
- Knowledge of loan products
- Excellent communication skills
- Problem-solving abilities
Responsibilities
- Assist clients with loan applications
- Answer client inquiries about loan products
- Provide detailed information on processes
- Resolve customer complaints effectively
- Document client interactions
- Collaborate with team members for efficiency
- Monitor the status of loans and follow up with clients
Must Have skills
Nice To Have Skills
Job Keywords
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