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Bosch Philippines

Level 2 Associate

Bosch Philippines

Posted

4 weeks ago

Taguig, National Capital Region, Philippines

Remote

PHP 40K

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Level 2 Associate position at Bosch Philippines focuses on enhancing mobility aftermarket services. The candidate will interact with customers to resolve issues and optimize service processes. This role is suitable for junior-level professionals, preferably with a background in customer support or operations. The position is hybrid, allowing for both remote and on-site work. Candidates should bring a positive attitude and a willingness to learn.

About Company

Bosch Philippines is a leading firm in technology and services, committed to delivering innovative solutions for mobility, energy efficiency, and connectivity.

Core Requirements

  • Bachelor's degree preferred
  • Excellent communication skills
  • Customer service orientation
  • Problem-solving skills
  • Technical understanding of products

Responsibilities

  • Assist customers with inquiries and issues
  • Provide technical support for mobility products
  • Collaborate with other teams to solve complex problems
  • Implement service improvements
  • Document customer interactions
  • Analyze customer feedback
  • Maintain product knowledge

Must Have skills

Communication skillsCustomer serviceTechnical supportProblem-solving skillsTeam collaboration

Nice To Have Skills

Industry knowledgeProject managementData analysisSales skillsAdaptability

Tools Knowledge Requried

CRM SoftwareMicrosoft OfficeTicketing SystemCollaboration ToolsData Management Tools

Job Keywords

customer supporttechnical assistanceproblem-solvingmobility servicescommunication

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