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Mondelēz International

Leave Specialist

Mondelēz International

Posted

3 weeks ago

Manila, National Capital Region, Philippines

Onsite

PHP 50K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Leave of Absence Sr. Specialist at Mondelēz International focuses on ensuring service level agreements are met. This role involves process standardization, training material development, and continuous improvement initiatives.

About Company

Mondelēz International is a leading global snack company known for its iconic brands like Oreo and Cadbury. With a commitment to empowering people to snack right, it operates in various markets worldwide.

Core Requirements

  • Experience in service operations
  • Knowledge of process design and mapping
  • Ability to communicate effectively
  • Experience in a shared service organization
  • Strong interpersonal skills

Responsibilities

  • Ensure service level agreements are met
  • Drive standardization and simplification of processes
  • Develop training materials
  • Analyze and report on process exceptions
  • Lead continuous improvement initiatives
  • Collaborate with team members
  • Provide input for standard operating procedures

Must Have skills

Process designService operationsInterpersonal communicationTeam collaborationAnalytical skills

Job Keywords

Leave of AbsenceService OperationsProcess ImprovementTeam PlayerTraining Development

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