Leave of Absence Specialist
Mondelēz International
Posted
3 weeks ago
Manila, National Capital Region, Philippines
Onsite
PHP 50K
Mid Level
Full Time
Sema Summary
The Leave of Absence Specialist at Mondelēz International supports service operations by ensuring compliance with service level agreements. This role involves process standardization, training material development, and continuous improvement initiatives.
About Company
Mondelēz International is a leading global snack company known for its iconic brands such as Oreo, Cadbury, and Trident. With a commitment to empowering people to snack right, the company operates in over 80 countries and employs around 80,000 individuals worldwide.
Core Requirements
- Experience in a shared service organization
- Knowledge of process design and mapping
- Strong communication and interpersonal skills
- Ability to influence team members
- Education in a relevant field
Responsibilities
- Ensure service level agreements are met
- Develop standard operating procedures
- Analyze and report on process exceptions
- Lead continuous improvement initiatives
- Provide input for training materials
- Collaborate with team members to enhance service delivery
- Drive standardization and simplification of processes
Must Have skills
Job Keywords
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