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Mandarin Oriental

Learning Manager

Mandarin Oriental

Posted

last week

Manila, National Capital Region, Philippines

Onsite

PHP 60K

Mid Level

Full Time

Match

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Sema

Sema Summary

The Learning & Development Manager will design and implement training programs for Mandarin Oriental's new hotel. This role is critical for enhancing service excellence and preparing staff for operations.

About Company

Mandarin Oriental is a prestigious hotel group known for luxury hospitality, with a commitment to service excellence and a strong development pipeline.

Core Requirements

  • Bachelor’s degree in Human Resources or related field
  • 5–7 years of training experience
  • Pre-opening hotel experience
  • Understanding of adult learning principles
  • Experience with international brands

Responsibilities

  • Develop pre-opening training strategies
  • Conduct training needs analysis
  • Plan and deliver brand orientation
  • Coordinate departmental technical training
  • Support leadership development initiatives
  • Manage training records and compliance tracking
  • Promote continuous learning culture

Benifits

  • Career growth opportunities
  • Inclusive work environment

Must Have skills

Facilitation skillsPresentation skillsCoaching skillsProject managementCommunication skillsProficient in Microsoft OfficeStrong organization skills

Job Keywords

Learning and DevelopmentTraining ManagerHospitalityLuxury ServiceEmployee Development

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