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Sutherland

Lead Technical Trainer

Sutherland

Posted

3 weeks ago

Taguig, National Capital Region, Philippines

Onsite

PHP 60K

Senior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Lead Technical Trainer position at Sutherland involves overseeing technical training programs and ensuring their effectiveness. The role requires strong leadership skills, a background in technology, and an ability to develop training modules. Candidates should have significant experience in training and development, particularly in technical fields. The position is located in Taguig, Philippines and is full-time.

About Company

Sutherland is a global leader in providing next-generation customer engagement solutions and a pioneer in the field of technology and training.

Core Requirements

  • Bachelor's degree in a relevant field
  • Strong technical knowledge
  • Proven experience in training
  • Leadership skills
  • Excellent communication abilities

Responsibilities

  • Develop training programs for technical skills
  • Lead training sessions for new hires
  • Assess training effectiveness
  • Collaborate with technical teams
  • Provide coaching and support to trainers
  • Ensure training materials are up to date
  • Monitor training progress and outcomes

Must Have skills

Technical knowledgeLeadership skillsTraining developmentCommunicationAssessment skills

Nice To Have Skills

Project managementPresentation skillsProblem-solvingTeam collaborationAdaptability

Tools Knowledge Requried

Learning Management SystemMicrosoft OfficeeLearning softwareVideo conferencing toolsCollaboration platforms

Job Keywords

trainingtechnical trainingleadershipdevelopmentassessment

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