Lead Customer Support Manager
Honeywell Aerospace Technologies
Posted
3 weeks ago
Malaysia
Remote
MYR 8K
Mid Level
Full Time
Sema Summary
Honeywell Aerospace Technologies is seeking a Lead Customer Support Manager to oversee customer support operations for aerospace products. The role involves managing a team and ensuring high-quality service delivery while navigating complex technical challenges. Candidates should possess relevant industry experience and exhibit strong leadership and problem-solving skills. This position is fully remote, offering flexibility.
About Company
Honeywell Aerospace Technologies is a leader in the aerospace industry, specializing in advanced technologies and customer support services.
Core Requirements
- Bachelor's degree in Engineering or related field
- 5+ years in customer support management
- Experience in aerospace technologies
- Strong leadership skills
- Excellent communication abilities
Responsibilities
- Manage customer support team operations
- Resolve customer issues effectively
- Train and mentor team members
- Analyze support metrics for improvement
- Collaborate with technical teams
- Develop support strategies and policies
- Ensure compliance with industry standards
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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