Knowledge Specialist
Payoneer
Posted
last week
Manila, National Capital Region, Philippines
Remote
PHP 40K
Full Time
Sema Summary
The Knowledge Specialist role at Payoneer focuses on assisting clients by providing expert knowledge and support in a hybrid work environment. Responsibilities include addressing inquiries, maintaining knowledge databases, and facilitating client education. Candidates should possess a strong problem-solving ability and excellent communication skills. The position is based in Manila, Philippines and offers a competitive salary package.
About Company
Payoneer is a leading financial services company that provides online money transfer and digital payment services. The company focuses on enabling businesses to access global markets through seamless payment solutions.
Core Requirements
- Bachelor's degree in a relevant field
- Strong communication skills
- Proficiency in customer service
- Ability to analyze and solve problems
- Experience with knowledge management systems
Responsibilities
- Provide expert knowledge support to clients
- Maintain and update knowledge databases
- Facilitate client training and education sessions
- Collaborate with other teams for effective problem resolution
- Assist in the development of training materials
- Monitor client inquiries and feedback for improvements
- Support the onboarding process for new clients
Must Have skills
Nice To Have Skills
Job Keywords
Similar Jobs
Specialist
Boehringer Ingelheim
Muntinlupa City, National Capital Region, Philippines
Specialist
Johnson & Johnson
Metro Manila
QA Specialist
Payoneer
Manila
AP Specialist
DCX PH Inc.
National Capital Region, Philippines
IT Specialist
ECLARO
Philippines
SEO Specialist
Talentoindia
Remote
IT Specialist
Stefanini North America and APAC
Pasay, National Capital Region, Philippines
SAP Specialist
IBM
Quezon City
SAP Specialist
IBM
Cebu, Central Visayas, Philippines
SEO Specialist
ClearDesk
Philippines
AI Career Assistant
Coming soonWe're polishing your AI assistant experience. You can leave one message for now.
Hi 👋
AI chat is launching soon on Semesteria. Tell us what you want help with (career, resume, or job search), and we'll use it to shape the first release.