Junior Support Engineer
Nityo Infotech
Posted
3 weeks ago
Tuas, West Region, Singapore
Onsite
SGD 3K
Junior Level
Full Time
Sema Summary
Nityo Infotech is seeking a Junior Support Engineer to join their team in Singapore. The role requires someone at the entry-level with a passion for technology and customer support. Key responsibilities include troubleshooting technical issues, assisting users with software and hardware inquiries, and providing excellent customer service. Candidates should be prepared to work full-time on-site in Tuas. This position is ideal for someone looking to begin their career in IT support.
About Company
Nityo Infotech is an IT services and consulting company specializing in providing technology solutions and support to clients worldwide.
Core Requirements
- Bachelor's degree in Computer Science or related field
- Basic understanding of IT support
- Strong problem-solving skills
- Effective communication skills
- Ability to work in a team
Responsibilities
- Assist with technical issues and customer inquiries.
- Provide troubleshooting support for software problems.
- Resolve hardware-related problems effectively.
- Document and track customer issues.
- Collaborate with senior engineers for complex issues.
- Maintain communication with clients to ensure satisfaction.
- Follow up on unresolved tickets to ensure closure.
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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