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Atreus Global

Junior IT Support

Atreus Global

Posted

3 weeks ago

Jakarta, Indonesia

Onsite

IDR 5M

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

As a Junior IT Support, you will be responsible for troubleshooting hardware and software issues, assisting users with technical problems, and maintaining IT infrastructure. This role requires technical problem-solving skills and customer service abilities. Working on-site in Jakarta, Indonesia, you will collaborate with a team to ensure smooth IT operation. This is a full-time position perfect for candidates looking to build their careers in IT support.

About Company

Atreus Global specializes in providing technology solutions across various sectors. The company emphasizes innovative IT support services designed to enhance business efficiency.

Core Requirements

  • Bachelor's degree in IT or related field
  • Basic knowledge of operating systems
  • Customer service experience
  • Ability to troubleshoot hardware issues
  • Familiarity with network configurations

Responsibilities

  • Assist with technical support inquiries
  • Troubleshoot and resolve IT issues
  • Install and configure software
  • Document support requests and solutions
  • Maintain IT equipment and systems
  • Support users with hardware and software
  • Collaborate with senior IT staff

Must Have skills

Problem-solvingCustomer serviceTechnical knowledgeCommunicationTeamwork

Nice To Have Skills

Network troubleshootingSoftware installationDocumentation skills

Tools Knowledge Requried

WindowsMacOSHelpdesk softwareRemote desktop tools

Job Keywords

IT supporttechnical supporthelpdeskcustomer servicetroubleshooting

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