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MicroSourcing

Junior IT Specialist

MicroSourcing

Posted

yesterday

Taguig

Onsite

PHP 50K

Entry Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

MicroSourcing is looking for a Junior IT Specialist to join their End-User Computing Group (EUCG) in Taguig. This role involves providing technical support and solutions for end-users, troubleshooting hardware and software issues, and ensuring efficient IT operations. Candidates should possess a strong foundation in IT, excellent problem-solving skills, and a readiness to learn. The position is full-time and offers an opportunity to advance one's IT career in a dynamic environment.

About Company

MicroSourcing provides business process outsourcing solutions, primarily serving clients in the IT sector, focusing on quality service delivery and customer satisfaction.

Core Requirements

  • Bachelor's degree in IT or related field
  • Basic knowledge of hardware troubleshooting
  • Familiarity with operating systems
  • Good communication skills
  • Willingness to learn

Responsibilities

  • Provide technical support to end-users
  • Troubleshoot hardware and software issues
  • Assist in maintaining IT infrastructure
  • Ensure timely resolutions of technical problems
  • Document technical procedures and solutions
  • Collaborate with IT team on projects
  • Participate in training and development sessions

Must Have skills

Technical supportProblem-solvingCommunicationAttention to detailTime management

Nice To Have Skills

Knowledge of network configurationExperience with ITIL processesFamiliarity with software deploymentCustomer service skillsAdaptability

Tools Knowledge Requried

WindowsLinuxHelpdesk softwareTicketing systemRemote support tools

Job Keywords

IT SpecialistTechnical SupportEnd-User ComputingTroubleshootingJunior IT

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