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Dogma Group

Junior ERP Support Engineer

Dogma Group

Posted

18 hours ago

Kathmandu, Bāgmatī, Nepal

Onsite

NPR 40K

Entry Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

Dogma Group is seeking a Junior ERP Support Engineer to assist in managing their ERP systems. The role requires troubleshooting, user support, and system maintenance. Candidates should be technically inclined and possess strong problem-solving skills. This is a full-time position based on-site in Kathmandu, Nepal, and is a great opportunity for those starting their careers in IT. The company offers a supportive work environment.

About Company

Dogma Group is a dynamic company specializing in technology solutions, committed to providing exceptional service and support to its clients.

Core Requirements

  • Bachelor's degree in IT or related field
  • Knowledge of ERP systems
  • Strong analytical skills
  • Excellent communication skills
  • Familiarity with customer support best practices

Responsibilities

  • Provide technical support for ERP systems
  • Assist in troubleshooting user issues
  • Conduct training for end-users
  • Monitor system performance and uptime
  • Collaborate with team members on projects
  • Document support activities and solutions
  • Stay updated on new software features

Must Have skills

Technical supportProblem-solvingCommunicationAnalytical thinkingERP knowledge

Nice To Have Skills

Customer serviceDatabase managementSoftware installationUser trainingProject collaboration

Tools Knowledge Requried

ERP softwareHelpdesk toolsMicrosoft OfficeDatabase software

Job Keywords

ERPSupportEngineerTechnicalCustomer Service

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